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Associate Director of Program Partnerships

  • Wednesday, October 27, 2021 11:00 AM
    Message # 12021454
    Maeven Sipes (Administrator)

    Job Description – Associate Director of Program Partnerships

    The Associate Director of Program Partner Partnerships is a part time position (20-25 hours per week) that serves as the principal steward of the deep commitment between Bridge Communities and the Program Partners who support families in the Transitional Housing Program. A Program Partner (PP) is defined as a faith or community-based group, individual, or business that works in partnership with Bridge to provide services to Bridge families by providing mentor teams, monthly financial fee, and furniture donations. The Associate Director of Program Partnerships manages direct communication and engagement with Bridge’s PPs related to establishing and continuing connections and program services, thereby furthering the success of families in the Transitional Housing Program.   ADPP is also responsible for identifying, recruiting, and leading the orientation of new program partners too support families in the future. 

    The Associate Director of Program Partnerships (ADPP) reports to the Senior Director. The ADPP collaborates extensively with the Director of Community Engagement (DCE), and the Director of Program Housing (DPH) to ensure that all are working with common purpose to fulfill Bridge’s mission and to achieve agency goals. The ADPP is a member of the Leadership Team and closely collaborates with the CEO and all members of the Leadership Team.

    Responsibilities

    • In collaboration with the DPH, maintain at least quarterly contact and more frequently as needed) with the Program Partner (PP) leaders and key mentors to ensure that
    • Important and relevant Bridge information and updates are conveyed and understood.
    • PP needs are being met.
    • Best practices for mentoring, and for recruiting, selecting and matching mentors with new families are well understood by the PP.
    • When necessary, the ADPP is the primary staff member to resolve conflict arising between stakeholders.
    • Attend PP meetings and services as determined necessary or when requested.
    • Maintain and update digital files in Salesforce related to PP engagement.
    • Coordinate with the Mentoring Training facilitators to communicate best mentoring practices to all PPs and mentors.
    • Coordinate with the Mentoring Training facilitators to communicate best mentoring practices to all PPs and mentors. Incorporate the communications of these best practices in regular interactions with PP leaders and mentors.
    • In coordination with the DPH, monitor each PP’s current timelines for client exits, increasing or decreasing number of families served, preferences for location of apartments, and suspending or discontinuation of their program are reflected in Bridge’s apartment usage planning process.
    • Identify potential new PPs, particularly in regions of DuPage County where Bridge’s housing portfolio is under-utilized for transitional housing and/or where there is highest potential of growth.
    • Maintain communications with the DCE regarding potential new Program Partners that could emerge from networking efforts with corporate and community organizations.  When called for, work with the DCE to take PP recruiting efforts from the “warm lead” stage to PP start-up.
    • Work with Senior Director and Case Managers to identify mentors and other volunteers who show potential to be donors and/or as cultivators of donors.
    • Respond to requests from the Senior Director and Development Team related to grant proposals and reports, meeting with current or prospective donors, and assisting with special events.
    • Ensure with DPH that the Director of Finance and Administration is updated regarding any concerns with Program Partner invoicing and billing.

    This job description does not list all duties of the job. You may be asked by supervisors to perform other duties as needed to achieve the mission of Bridge Communities. You will be evaluated, in part, based upon your performance of the tasks listed in this job description. You employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

    Key Competencies:

    Thought:

    • Client focus
    • Decision Making
    • Innovation & creativity

    Results:

    • Resourcefulness
    • Directs work
    • Drives results
    • Data Informed

    People:

    • Builds collaborative relationships
    • Develops talent
    • Communicates effectively
    • Value and appreciation of volunteers

    Self:

    • Resilience
    • Growth-oriented
    • Leads by listening and collaboration

    Necessary Experiences & Job Skills 

    • Thorough understanding of Bridge Communities and the Transitional Housing Program
    • Relationship building and development
    • Sales or customer service experience a plus
    • Database management; Salesforce experience a plus
    • Work with or directed volunteers or a team
    • Project and team management
    • Superior listening and written and verbal communication skills
    • High comfort in leading through collaboration and stewardship
    • Time management
    • Understanding of structure of faith communities outreach and ministries preferred

    Qualifications:

    1.       A Bachelor’s Degree
    2.       At least 10 years of professional sales, customer service, ministry, or volunteer management 
    3.       Must possess considerable skill at building and maintain in relationships across diverse groups.
    4.       Commitment to the principles of diversity, equity, and inclusion.
    5.       Experience and proficiency in Microsoft Office (Word / Excel / Outlook/ PowerPoint). Knowledge of Adobe Acrobat, Adobe Sign, and Salesforce are preferred.
    6.       Self-motivated, highly organized, excellent communicator able to multitask and maintain a calm, inclusive manner.
    7.       While performing duties of this position, employee will be required, on occasion, to lift up to 25 pounds.  Ability to stand on feet for extended periods may be needed.
    8.       Be open to working outside of the “normal” workday, as nights and weekends are regularly required.
    9.       Valid Illinois Driver’s License and the ability to travel locally.

    To Apply

    • Browse our website www.bridgecommunities.org to learn more about Bridge Communities.
    • Compose a cover letter – one-page maximum – to clearly explain the case for your candidacy.  Please tell us in the letter how you learned of the opening.
    • Email cover letter and resume to amy.vanpolen@bridgecommunities.org
    • Candidates whose backgrounds are a strong fit with our requirements can expect contact within 10 business days of application.  No follow up phone calls or emails please.
    • Please do NOT supply references unless requested.
    • Our goal is to have the hiring process complete in November 2021, and a start of employment by ­­­­­­­­­­­December 2021.
    • The pay rate is $30-35/hour. 

    Bridge Communities is committed to providing an inclusive and welcoming environment for all members of our staff, client families, volunteers, and vendors.  Bridge Communities does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations.  These activities include, but are not limited to, hiring, and firing of staff, selection of volunteers and vendors, and provision of services. 

    Bridge Communities will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or applicant on the bases of the above-mentioned protections. 

    Reasonable accommodation will be provided as needed to enable qualified applicants with a disability to participate in the pre-employment process.


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