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Communications Manager

  • 03 Jul 2019 10:41 PM
    Message # 7747831
    Maeven Sipes (Administrator)

    World Relief DuPage/Aurora

    Job Title:                             Communications Manager

    Reports To:                         Regional Director/Development Director

    Work Location:                 Carol Stream, IL and Chicago, IL

    Hours:                                  40 hours/ week, full-time


    World Relief seeks a talented and versatile Communications Manager to join our team in the greater Chicago region. The Communications Manager will play an integral role in sharing the story of World Relief’s local work with a wide variety of constituencies, including financial partners, local churches, volunteers, and community members. As a member of the development team, this position plays a strategic role in helping World Relief increase its network of engaged partners and expand its local impact.


    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

    • Strategy and planning: Collaborate with regional leadership and development teams to shape communications goals and craft an annual communications and marketing plan for both the city and suburban locations. Implement the key aspects of this plan, including regular newsletters, ministry reports, stories of impact, and collateral to share with the public

    • Content strategy and curation: plan and oversee the development of stories and scripts for use in digital and traditional marketing materials

    • Content development: Develop and produce original content (including video, digital graphics, written stories, direct mail) to deploy across office-specific marketing channels

    • Website: Regularly review and edit office-specific website content and design and manage the web site copy writing and visuals, in partnership with other trained staff

    • Social media: Manage the weekly deployment of digital content across social media channels (Facebook, Twitter, Instagram), and serve as the primary responder for messages received on these channels

    • Campaign coordination: Manage the marketing and communication for breadth fundraising campaigns, in coordination with the development team

    • Collateral development: Develop and maintain print marketing materials, posters, and event display materials, consistent with World Relief branding guidelines

    • Volunteer coordination: Coordinate volunteers and interns who are assisting with communications and marketing projects

    • Vendor management: Interface with vendors to ensure collateral materials are developed/ printed in a timely way

    • Graphic design: Create graphics and images for use in social media, promotional materials, newsletter, and collateral materials

    • As time allows, coordinate press releases and/or other media contacts in conjunction with the Regional Director and in accordance with World Relief policies and procedures


    • Persuasive, creative and compelling verbal and written communication skills
    • Strong team orientation, able to collaborate well with others, share ideas openly, and adapt plans based on input of others
    •  Fluency and experience in using social media channels
    • Graphic design experience, and an ability to design creatively to share and support stories
    • Comfortable in a fast-paced, often-changing environment; able to adapt to changing realities
    • Strong detail orientation, with an ability to manage multiple projects simultaneously and prioritize, delegate, and execute tasks efficiently and accurately
    • Willingness to learn, ask for help and demonstrate a growth mindset
    • Positive, professional, customer-oriented interpersonal skills
    • Ability to mobilize and activate volunteers to carry out projects
    • Cross-cultural understanding and sensitivity; commitment to telling stories that empower and invite stakeholder participation and maintain confidentiality


    • Personal Christian faith and a desire to serve vulnerable people
    • Committed to the mission, vision and values of World Relief
    • Bachelor’s degree in marketing, public relations, journalism, communications or related field required
    • At least two years’ experience in a marketing/ communications role


    • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
    • The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
    • Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.
    • The employee frequently is required to sit, reach with hands and arms, talk and hear.


    • General office setting.
    • Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in skype meetings may be required.
    • Year-end archiving activities involve repeated lifting and bending.
    • Physical, emotional and intellectual demands
    • Equipment used: Employee computer (desktop or laptop), printer, and copier.
    • All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

    We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

    For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.


    World Relief is both an equal opportunity employer and a faith-based religious organization. This means that we conduct hiring without regard to race, color, ancestry, national origin, citizenship, age, sex, marital status, parental status, membership in any labor organization, political ideology, or disability of an otherwise qualified individual. The status of World Relief as an equal opportunity employer does not prevent the organization from hiring staff based on their religious beliefs, so that all staff share the same religious commitment. Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.

    Apply Here

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